Refunds & Returns

If you would like to return or exchange a product, please read the following.

You can return or exchange unused items within 28 days of purchase with proof of purchase at any M.Markovitz Limited stores.

Unwanted Goods

All unwanted goods excluding the exceptions below must be:

  • Returned within 28 days accompanied with proof of purchase
  • In a resaleable condition
  • Unopened in original Packaging

Faulty Goods

If goods are returned because they are faulty, they must be:

  • Returned clean due to biosecurity guidelines
  • Accompanied with proof of purchase

All faulty goods may be exchanged or repaired (in accordance with manufactures guidelines)


Due to legislations in our industry we may not be able to accept returns on certain products which may fall into the following categories

  • Underwear- Thermals & Socks
  • Powder based products

*For further details please visit our website *

*Our refunds policy does not affect your statutory right